Your Questions, Answered
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A Mystery Scoop is a fun assortment of useful, giftable, and just-for-fun surprises selected from our collection. You choose your scoop size, and we take care of the surprises!
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One Scoop — $40: 15+ items
Two Scoops — $80: 30+ items plus 1 premium product
Three Scoops — $120: 45+ items plus 1 premium productEvery scoop is different, so the exact assortment will vary.
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That's part of the fun! You won't know the exact items in your scoop ahead of time. The scoop photos on our website show real examples of the types and variety of merchandise you may receive, but your scoop will be uniquely yours.
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We review every scoop before it leaves us. If we don't feel your scoop provides good value for what you paid, we'll add, substitute, or re-scoop items. Our goal is simple: we want you to be excited when you open your package—and want to come back again.
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A premium product is one of the higher-value or extra-special items in our collection. Premium products vary and may include upgraded gifts, specialty items, or some of our alpaca products. Two- and Three-Scoop orders include at least one premium product.
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We prepare each order with care and aim to ship as quickly as possible. Processing times may vary depending on order volume. You’ll receive shipping and tracking information when your order is on its way.
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Mystery is part of the fun, so we can’t guarantee specific items. However, if you have a preference, let us know when you order and we’ll do our best to accommodate it when possible.
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We try to provide a fun variety of items within each order and avoid unnecessary duplicates. Because Mystery Scoops are selected from our current collection, some similar or duplicate items may occasionally be included, especially in larger orders.
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Yes! Some of our premium surprises may include special alpaca products. They’re one of the unique treasures you might discover in a Mystery Scoop. Alpaca items vary by availability and are not guaranteed in every order.
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Our Gift Baskets are ready-to-buy, curated collections where you can see exactly what you’re getting. Unlike Mystery Scoops, there’s no mystery—the items shown are the items you’ll receive. They’re perfect when you’re shopping for a gift or simply want to treat yourself.